Patient Experience Specialist

3 days ago

Faisalabad City Tehsil, Pakistan beBeeMedicine Full time
Job Title:

Medical Billing Advocate

Job Description:

We are seeking a skilled and compassionate Medical Billing Advocate to play a vital role in ensuring a positive patient experience. The ideal candidate will be responsible for handling incoming patient calls, managing inquiries, and resolving issues efficiently.

Key Responsibilities:
  • Answer incoming calls from patients promptly and professionally.
  • Assist with patient refunds and take credit card payments via telephone.
  • Print patient statements and other requested information from the practice management system.
  • E-mail requested information to patients upon request.
  • Address and resolve patient inquiries and concerns effectively.
  • Document patient interactions and issues accurately in the system.
Requirements:
  • Bachelor's degree.
  • Previous experience in medical billing is preferred.
  • Basic computer skills.
  • High energy.
  • Professional personality.
  • Proficient in English, both spoken and written, with excellent communication skills.
  • Organization.
  • Ability to handle high-pressure situations and manage multiple tasks effectively.
  • Able to handle high volume workload.
Benefits:

This role offers a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact on patient care.

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