
Digital Commerce Director
2 days ago
The role of Director Ecommerce is a critical position within our organization, responsible for spearheading our ecommerce sales division. We are seeking a highly skilled and experienced individual to join our team and drive sales and improve customer experience through the development and implementation of a leading ecommerce strategy.
Main Responsibilities:- Ecommerce Strategy Development: Develop a comprehensive ecommerce strategy that aligns with the company's overall goals and objectives.
- Ecommerce Management: Oversee the ecommerce journey, managing a cross-functional team to execute the strategy. This includes leading, developing, and managing the omnichannel team, including trading, sales, content, and digital marketing.
- KPI Tracking: Set and track key performance indicators (KPIs) in line with overall business goals. Develop strategies to ensure sales, costs, and profit remain on track.
- Site Performance: Continuously improve site performance by identifying innovative tech solutions to reduce barriers to sale. Collaborate with third parties to manage end-to-end projects enhancing the user experience.
- Product Merchandising: Manage and plan product merchandising, including monitoring inventory levels and highlighting replenishment and growth opportunities.
- Digital Marketing Channels: Oversee performance marketing channels, including PPC, SEO, affiliate, and email marketing. Work closely with the marketing, communications, and social media teams to ensure consistent messaging.
- Progress Reporting: Monitor, analyze, and report on KPIs to communicate progress to the board.
- Minimum 8-10 years of ecommerce experience with significant revenue growth.
- Data-driven mindset and analytical skills using tools like Google Analytics and Hotjar.
- Proven experience optimizing online presence across websites and ecommerce platforms, as well as omnichannel strategies.
- Experience managing a cross-functional team with understanding of digital marketing and UX design fundamentals.
- Proven leadership ability to motivate and inspire the team.
- Strong commercial acumen with budget management experience.
- Excellent communication skills.
- Fuel Allowance
- Medical Insurance
- Free Lunch Facility
- GYM Passport
- Participatory Fund
- Market Competitive Salary
- Learning & Challenging Work Environment
- Amazing Work Culture
- Paid Time off
- Group Life Insurance
- Gratuity
- Maternity Leaves
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