
Customer Experience Expert
2 weeks ago
We're seeking an exceptional individual to deliver top-notch customer experiences. This role involves responding to customer inquiries, resolving issues, and providing solutions through written and verbal communication.
Key Responsibilities:
- Respond to customer requests professionally and efficiently.
- Record customer interactions and transactions accurately.
- Follow up on customer requests to ensure timely resolution.
- Refer complex issues to designated departments as needed.
What Makes You a Good Fit?
- Excellent problem-solving skills.
- Ability to communicate technical information simply.
- Intermediate or above educational level.
- Strong written and verbal English communication skills.
- Proficiency in MS Office (MS Excel and MS Word).
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