Customer Experience Expert

2 days ago


Karachi, Sindh, Pakistan beBeeService Full time $14,000 - $21,000
Customer Service Specialist Job Description

We are seeking a highly skilled Customer Service Specialist to join our team.

The ideal candidate will possess excellent written and verbal communication skills, with proficiency in Microsoft Office. As a customer service representative, you will be responsible for handling inbound and outbound phone conversations with clients, building sustainable relationships, and seizing opportunities to upsell services when they arise.

Key Responsibilities:

  • Responding to customer calls and resolving issues in a timely and professional manner
  • Handling both inbound and outbound phone conversations with clients
  • Building sustainable relationships with customers through active listening and effective communication
  • Upselling services and identifying opportunities to enhance customer experiences

Requirements:

  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office
  • Ability to multitask and manage time effectively
  • Strong phone and verbal communication skills
  • Active listening skills

This is a challenging yet rewarding role that requires a strong commitment to delivering exceptional customer service. If you have a passion for helping others and excel in fast-paced environments, we encourage you to apply.



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