
Contact Centre Head
3 days ago
We are seeking a highly skilled Call Centre Manager to lead our team in Bahria Town Lahore.
The ideal candidate will have extensive experience in call centre operations and a proven track record of driving business growth.
Responsibilities:
- Lead a team of call centre agents and supervisors.
- Develop and implement strategies to improve operational efficiency and productivity.
- Monitor and report on key performance indicators (KPIs).
- Ensure compliance with company policies and procedures.
- Foster a positive work environment and promote employee engagement.
- Develop and implement bonus, reward and incentive schemes.
- Collaborate with cross-functional teams to drive business results.
Requirements:
- Education:
- Bachelor's degree in Business Administration or related field.
- Experience:
- Minimum 5 years of experience in a call center environment.
- At least 3 years of experience in a leadership role (e.g., Team Lead, Supervisor, or Manager).
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Centre Academic Head
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Call Centre Manager
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Computer Education Academic Head Role
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Centre Head for Computer Education
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Aptech Computer Education Lead
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IT Project Director
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Academic Centre Head Position
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Customer Service Director
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Assistant Manager Plant Coordination
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princess cruise ship company
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Senior Assistant Plant Manager
4 days ago
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Manager Operation Accurate Security
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