
Sales and Operations Leader
2 weeks ago
Sales and Operations Manager
Job Description:
We are seeking a highly skilled Sales and Operations Manager to join our team. As a key member of our management team, you will be responsible for the smooth running of our centres while finding ways to increase sales and revenue.
Your primary focus will be on delivering exceptional customer service, ensuring that all customers have an outstanding experience at our centres.
Key Responsibilities:
- Manage the day-to-day running of the centre, focusing on exceptional customer service.
- Inspire your team of associates, developing their skills to get the best from each team member.
- Promote our centre to new customers and show them how flexible workspace could enhance their business.
- Generate leads by delivering engaging networking events within your community.
You will be responsible for identifying opportunities to increase sales and revenue, and implementing strategies to achieve these goals.
In addition, you will manage the move-in process for new members, including preparing welcome kits and handing over badges and keys.
As a Sales and Operations Manager, you will also be responsible for hosting monthly operations meetings for Community Sales Managers from your local cluster of centres.
Requirements:
- A good communicator, used to dealing with customers – ideally in the hospitality or events industry.
- Confident, approachable and able to build strong relationships with customers.
- A great manager, who leads by example and knows how to motivate and inspire a team.
- Happy taking ownership of problems and finding ways to solve them.
- Positive, enthusiastic and able to adapt to fast-changing situations.
- Confident using MS Office and other basic IT packages.
We are looking for someone who has the experience and aptitude to manage a smooth-running operation.
What We Offer:
- A bright and inspiring work environment.
- Training and development opportunities.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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