
Skilled Immigration Coordinator
2 days ago
Client Liaison Specialist
This role involves managing communication and scheduling between clients and skilled Visa Experts.
Main Responsibilities:
- Contact clients & schedule consultations with Visa Experts based on client needs and availability.
- Engage potential clients, answer basic questions about immigration services.
- Serve as the first point of contact for clients seeking skilled immigration advice.
- Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
- Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
- Maintain open communication between clients and advisors to ensure effective and timely service delivery.
- Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
- Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
Key Requirements
- Education: A bachelor's degree in sales, marketing, or a relevant field is required.
- Experience: 0-1 year of experience in a client-facing role (e.g., customer service, client calling) is essential. Previous experience in immigration is beneficial but not mandatory.
- Skills & Competencies: Strong communication and interpersonal skills are crucial. Excellent organizational and time-management abilities are also required. Ability to handle multiple tasks and manage conflicting priorities is vital. Basic understanding of skilled immigration processes and requirements is advantageous.
About the Role
This is an exciting opportunity to work in a fast-paced and dynamic environment. As a Client Liaison Specialist, you will have the chance to make a real impact on the company's growth and success. You will be part of a collaborative and supportive team, where you can grow professionally and personally.
What We Offer
- A competitive salary package.
- An opportunity to work with a leading organization in the education sector.
- A comprehensive training program to enhance your skills and knowledge.
- A collaborative and supportive work environment.
- Ongoing career development opportunities.
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