ERP System Administrator

7 days ago

Lahore, Pakistan Gigalabs (Pvt) Ltd. Full time

Job Brief:Employment Type: Contract BasedLocation: Remote, Full TimeTime Zone: 12PM-9PM (04 Hours Overlap)Project Duration: 6 months with the possibility of extensionResponsibilities:Provide strategic guidance for ERP systems hosted on prem, in cloud or as SaaS services as required Help identify technical problems and propose solutions in line with problem and resolution management processes. Monitor, analyze and propose performances optimization of the supported infrastructure and systems. Develop and maintain detailed technical documentation as needed. Assist the Service Owner and Team Lead in the delivery of Service Delivery Agreements (SDAs) to customers Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs Be a go-to expert for troubleshooting ERP related issues Manage, prioritize and take ownership of tasks assigned to ERP team as required.Requirements:Extensive ERP administration experience, including upgrades and patching Provide operational and deployment support for all ERP services hosted on-premises and cloud Design, install, configure and support ERP infrastructure components Perform environment clones, migrations and deployments to production environments Assist in the infrastructure refresh and migration to cloud related projects Perform capacity management, and monitor, analyze and propose improvements to the ERP services Assist, plan, and conduct disaster recovery tests Good scripting skills using Linux shell, Oracle SQL and/or other automation tools Ability to work under pressure with minimum supervision. Customer-centric approach to delivery and problem solving. Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis Experience with ticketing systems (ServiceNow or similar)Experience with collaboration tools (Confluence, Jira, etc.). Relational Databases (Oracle, Microsoft SQL Server) Experience in integrating with Oracle Cloud products such as Taleo, EPM Planning, Oracle Integration Cloud, etc. Experience with Ansible or related IT automation tools

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