DevOps Manager

We're Hiring: IT Infrastructure & DevOps Specialist

Location: Indigo Office

Reporting to: Chief Operating Officer (COO)

Type: Full-Time | On-Site

About the Role

We're looking for a hands-on IT Infrastructure & DevOps Specialist to lead and manage our internal IT systems, client-facing server deployments, and cloud infrastructure. You'll be the go-to expert for resolving issues — from day-to-day IT support to diagnosing server crashes, and ensuring zero backup failures across our environments.

As we prepare for ISO27001 certification, this is a strategic role that combines technical depth with an eye for compliance, process, and documentation. You'll be a key contributor to our Information Security Management System (ISMS) and play a critical part in shaping our security-first culture.

What You'll Do Internal IT & Support

• Manage and troubleshoot laptops, desktops, user accounts, email, printers, and VPN access.
• Administer Windows OS and keep IT asset inventories (hardware/software) up to date.
• Handle day-to-day user issues and ensure smooth internal operations.

Infrastructure & Client Deployments

• Deploy and manage client-facing applications and servers (Windows, IIS, SQL basics).
• Troubleshoot server access, app pool crashes, IIS errors, and connectivity issues.
• Document and validate backups, ensuring all environments are recoverable and audit-ready.

Cloud & Private Server Management

• Monitor uptime and availability of client and internal cloud servers.
• Diagnose cloud outages, coordinate with hosting providers, and resolve incidents fast.
• Maintain monitoring systems, escalation protocols, and recovery documentation.

DevOps & Automation

• Automate routine infrastructure tasks: monitoring, backup checks, log analysis.
• Collaborate with developers during deployments, enforcing rollback and change controls.
• Maintain infrastructure documentation, diagrams, and change logs.

Security, Compliance & ISO27001 Readiness

• Support our ISO27001 journey across all controls related to IT operations:
• Maintain IT asset registers, network diagrams, and cloud inventory.
• Implement and log user provisioning, least-privilege access, and periodic reviews.
• Ensure regular patching, vulnerability remediation, and system hardening.
• Document backup & restore procedures; validate them regularly.
• Monitor incidents and support classification/reporting for ISO compliance.
• Draft SOPs and collaborate with management and ISO consultants during audit cycles.

What You Bring Required Experience

• 4+ years in IT infrastructure, system administration, or DevOps.
• Solid knowledge of:
• Windows Server, IIS, App Pools, basic SQL Server.
• Networking basics: VPNs, firewalls, DNS, routing.
• Cloud hosting (Azure, AWS, or private cloud).
• Backup strategies and disaster recovery practices.
• Skilled in identifying and isolating issues at app, server, or network level.
• Strong integrity handling production environments and client backups.
• Experience supporting or implementing IT compliance frameworks (ISO27001 a plus).

Preferred Skills

• Scripting with PowerShell, Bash, or Python.
• Familiarity with monitoring tools (e.g., Nagios, Zabbix, CloudWatch, Prometheus).
• Exposure to virtualization platforms (VMware, Hyper-V).
• IT/security certifications (e.g., MCSA/MCSE, Security+, Azure/AWS SysOps, ISO27001 Lead Implementer).

Why Join Us

• Own your space: This is a strategic, standalone role with impact across internal and client systems.
• Be part of something bigger: Direct involvement in achieving ISO27001 certification.
• Grow with us: Opportunity to evolve into cloud, DevOps, or security leadership.
• Visibility & ownership: Work closely with leadership; no red tape.
• Competitive salary and growth opportunities.
• Supportive team culture that values reliability, trust, and technical excellence.

Interested? Let's Talk.

If you're a self-starter who thrives in a technical, compliance-conscious environment and loves solving real-world infrastructure challenges, we'd love to hear from you.

Let me know if you'd like versions for:

• LinkedIn job post
• Shorter "easy apply" version
• Email outreach to candidates

Or if you'd like help setting up the interview process or candidate scorecard based on this role.

Job Type: Full-time

Pay: Rs100, Rs300,000.00 per month

Work Location: In person