Business Development Representative
2 weeks ago
Company Description
Best Edge Solutions (B.E.S.) was established to tackle the challenges major companies face in managing customer service and telesales issues. The organization specializes in providing effective and efficient solutions that enhance customer interactions and achieve high standards of customer satisfaction. BES is dedicated to offering top-notch service that meets the unique needs of each client while ensuring seamless and professional communication.
Role Description
This is a full-time on-site role for a Call Center Representative. The Call Center Representative will handle incoming and outgoing customer calls, address customer inquiries, provide support, and resolve issues promptly. This role also involves maintaining high levels of customer satisfaction through effective communication and interpersonal skills.
Qualifications
- Customer Satisfaction and Interpersonal Skills
- Computer Literacy and familiarity with customer service software
- Excellent verbal and written communication skills
- Ability to work under pressure
- Experience in a call center or customer service environment is a plus
- High school diploma or equivalent qualification
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