Customer Support Representative for International Campaign

2 weeks ago

Karachi GulshanEIqbal, Pakistan Arc Inventor Full time 480,000 - 600,000 per year

Job Title: Customer Support Representative

Location: Gulshan-e-Iqbal, Karachi

Job Type: Full-time (On-site)

Working Days: Monday to Saturday

Timings: 7:00 PM – 4:00 AM

Salary: PKR 50,000

Job Description:

We are looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will possess strong communication skills, fluency in English, and the ability to coordinate effectively with international customers through calls, chats, and emails.

Key Responsibilities:

Handle communication with international clients via phone, chat, and email.

Provide accurate information, resolve customer queries, and ensure customer satisfaction.

Maintain a professional and courteous tone in all communications.

Document customer interactions and update records in the system accurately.

Collaborate with internal teams to ensure timely resolution of customer issues.

Adhere to company policies and performance standards.

Requirements:

Strong verbal and written communication skills in English (mandatory).

Previous experience in customer support or call center environment is a plus.

Ability to multitask and handle pressure in a fast-paced environment.

Must be punctual, reliable, and consistent in performance.

Proficiency in using computers and basic software tools.

What We Offer:

Competitive salary of PKR 50,000.

Professional work environment with growth opportunities.

Exposure to international client communication.

If you are enthusiastic about delivering excellent customer service and meet the above requirements, we encourage you to apply.

How to Apply:

Please submit your updated CV through Indeed or email us at

Job Types: Full-time, Fresher

Pay: Rs50,000.00 per month

Work Location: In person

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