People Operations

14 hours ago

Lahore, Punjab, Pakistan GenZ Talent Full time 800,000 - 1,200,000 per year
People Operations & Payroll Coordinator

Department: People & Culture / HR
Division: Operations
Location: Lahore, Pakistan
Direct Supervisor: HR Manager

Requirement: Fluent in written and spoken English

About the Role

The People Operations & Payroll Coordinator plays a critical role in enabling accurate payroll execution, data integrity, compliance, and HR process efficiency across the organization.
This role acts as a link between People Operations, Store Managers, and Finance, ensuring all workforce-related data, documentation, and transactions are accurately captured and processed.

The ideal candidate brings strong attention to detail, structured execution, and the ability to manage time-sensitive workflows within a fast-growing multi-entity business.

Key Responsibilities 1. Payroll & Workforce Data Management
  • Manage monthly payroll inputs including timesheets, attendance, overtime, and variable pay.
  • Ensure validation, approvals, and documentation prior to payroll processing.

  • Maintain strict confidentiality and accuracy across all payroll data.

2. HR Systems & Records Management
  • Maintain up-to-date employee records within HRIS & time-attendance systems.

  • Track and update leave, absenteeism, and holiday balances.

  • Ensure employee documentation is complete, accurate, and audit-ready.
3. Onboarding & Offboarding
  • Support end-to-end onboarding, including document collection and system setup.
  • Execute offboarding formalities including records closure and final pay coordination.

  • Track probation periods and contract renewals.

4. Compliance & Reporting
  • Maintain personnel files in compliance with company policies and legal standards.
  • Assist in audit preparations, reporting tasks, and HR compliance checks.
  • Provide periodic reporting such as headcount, attendance, and workforce metrics.
5. Cross-Function Collaboration
  • Partner with Store Managers, Finance, and HR leadership to ensure operational alignment.
  • Assist in continuous improvement initiatives across People Operations processes.
Who We Are Looking For

You are detail-oriented, organized, and highly structured.
You maintain absolute accuracy in HR and payroll systems, handle sensitive information with discretion, and thrive in a fast-paced multi-site environment.
You ensure that every employee file, payroll input, and HR process is completed with precision and accountability.

Qualifications & Experience Required

  • 2-4 years of experience in HR Operations / Payroll / HR Administration

  • Proficiency in Excel / Google Sheets (lookups, reconciliations, pivots)

  • Experience working with HRIS or time-attendance systems

  • Strong organizational and data-management skills

  • Fluent in written and spoken English

Desired

  • Experience in multi-site or multi-entity organizations

  • Exposure to retail / hospitality / FMCG environments

Success in this Role Looks Like

  • Error-free and timely payroll submissions

  • Fully updated & audit-ready HR files and systems

  • Timely probation and contract renewals

  • Well-tracked attendance, leave, and compliance records

  • Smooth onboarding and exit lifecycle execution

What We Offer

  • Key role in a fast-growing international organization

  • Exposure to People Operations across multiple geographies

  • Collaborative culture and growth opportunities

  • Competitive salary and statutory benefits

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