manager strategic accounts

3 days ago

Karachi, Sindh, Pakistan Zong Business Solutions Full time 900,000 - 1,200,000 per year

Job Purpose: - Job Responsibilities:

  • Achievement of assigned regional sales & service targets
  • Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints
  • Responsible for providing monthly invoices to the tagged portfolio & billing collection management
  • Timely identification of problems and duly managing customer service establishments that lead to new referrals
  • Revenue assurance as per management-assigned targets
  • Ensure smooth customer handling and customer experience management
  • Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base
  • Seeking new business ventures
  • Developing customized solutions for the corporate sector
  • Ensuring the clearance of outstanding amounts from existing customers
  • Developing customized solutions for the corporate sector
  • Meeting monthly assigned sales targets
  • Exploring and driving new growth avenues through the existing client base
  • Prevention, retention & churn management for the assigned portfolio
  • Meet the assigned churn targets
  • Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

  • Minimum Bachelor's degree in Business Administration or any other relevant domain

Work Experience

  • 3 to 4 years of relevant exprience

Skills - Generic: - Skills - Job Specific:

  • Analytical Skills
  • Negotiation Skills
  • Relationship building & Customer engagement skills
  • Problem-solving & customer engagement approach
  • Proficient in Microsoft Excel

Others: -

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