
Team Lead
7 days ago
- Location: Karachi
- Education: Intermediate/Graduation
- Experience: At least 02 years of experience of experience in Domestic customer service management.
Key Responsibilities:
· Setting and meeting performance targets for speed, efficiency and quality.
· Managing the Contact Center Shifts by keeping strong communication with Clients.
· Updates job knowledge by participating in client emails/promotions
· Prepare the relevant executive and operational reports on a timely basis (if required)
· Ensure follow up calls on complaints through teams to avoid any external complaint.
Job Type: Full-time
Pay: Rs40, Rs50,000.00 per month
Work Location: In person
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