Monitoring Engineer

4 days ago

Pakistan MID Construction Group Full time 7,488,000 - 10,112,000 per year

The Remote Team Monitoring Officer plays a critical role in ensuring the productivity, attendance, and ethical conduct of team members across different shifts and job sites. This role involves real-time monitoring of team activities, updating attendance and schedules, scoring KPIs, and ensuring adherence to company policies across various communication tools and platforms.

Key Responsibilities:

Daily Responsibilities (All Shifts):

  • Fill out the Daily Attendance Sheet using the Daily G-Meet Report.
  • Monitor assigned team members via Google Meet every 10-15 minutes.
  • Take screenshots of team members during work hours and share them in their respective WhatsApp groups.
  • Evaluate and score workers using Ethics KPI and Daily ME Job KPI (focus, speed, vibe) up to 4x per shift.
  • Track WhatsApp activity of all workers, especially during bio or meal breaks. Follow up on late returns.
  • Update the Attendance Sheet before the end of each shift, including login/logout times.
  • Update and track the daily work schedules using the Back Office tracker.

Additional Responsibilities for 2nd, 3rd Shifts, and Weekends:

  • Monitor attendance handover from 1st shift and update logs accordingly.
  • Track all activities at job sites using the Reolink App (e.g., Robinsons, Geneva).
  • Watch for suspicious activities or unauthorized access.
  • Trigger alarms, notify guards, or escalate to managers/security company as necessary.
  • Report incidents via WhatsApp group with screenshots.
  • Continue KPI scoring and WhatsApp tracking for all assigned personnel, including the Pakistan Team.

Tools and Platforms:

  • Google Meet – For real-time monitoring of team activities
  • WhatsApp – For communication, activity logging, and worker follow-up
  • Google Sheets (Daily G-Meet Report, Back Office Tracker) – For attendance, KPI scoring, and task updates
  • Reolink App – For surveillance monitoring of job sites
  • Snipping Tool / Screenshot Utility – For documentation of team activities

Skills & Qualifications:

  • Strong attention to detail and time management skills
  • Excellent communication skills via WhatsApp and email
  • Proficient in Google Workspace (Sheets, Meet, Drive)
  • Ability to multitask across multiple monitoring tools and teams
  • High level of integrity and discretion in handling sensitive information
  • Prior experience in remote monitoring, coordination, or team supervision is a plus
  • Willingness to work across shifts and weekends

Performance Metrics:

  • Accuracy of attendance logs and schedule updates
  • Timeliness and completeness of KPI scoring reports
  • Responsiveness in reporting site and worker issues
  • Consistency in monitoring and follow-through on worker activity

Job Type: Full-time

Pay: Up to Rs360.00 per hour

Expected hours: 40 per week

Work Location: Remote

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