Service & Sales Coordinator

4 days ago

Karachi, Sindh, Pakistan f90ede34-74aa-4cb8-96f9-57884d7239a6 Full time $3,000 per year

Job Title: Service & Sales Coordinator

Location: University Road, Gulistan-e-Jauhar

Job Type: Full-time (On-site)

Working Hours: 9:00 AM – 5:00 PM

Working Days: Monday to Saturday

Stipend: PKR 45,000/month

About the Role

We are looking for a focused and responsible Service & Sales Coordinator to join our team. In this role, you will be responsible for managing and updating important information related to our elevator manufacturing and after-sales services. Your work will directly support our service teams and help ensure smooth day-to-day operations.

Key Responsibilities

-
Accurately enter customer, sales, and service data into company systems and databases

  • Maintain detailed records of elevator installations, maintenance schedules, and service visits

  • Process service reports, work orders, installation documents, and Annual Maintenance Contracts (AMC)

  • Check data for accuracy and completeness; report or correct any issues

  • Organize digital and physical files such as technical drawings, service logs, and warranty records

  • Coordinate with service technicians, sales teams, and customer service staff to keep information updated

  • Track inventory of spare parts and update records when parts are used

  • Support the preparation of reports on service performance and customer issues

  • Respond to internal requests for customer and job history details

  • Ensure all sensitive data is handled securely and remains confidential

  • Perform regular data backups to protect important records

  • Contribute to improving data accuracy and workflow efficiency

Requirements

  • Bachelor's degree in a relevant field
  • 0 to 6 months of experience in a similar role
  • Strong command of Microsoft Office, especially Excel
  • Good written and verbal communication skills
  • Willingness to learn and grow in a structured work environment

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