Deputy Manager – Data

1 week ago

Karachi, Sindh, Pakistan The Citizens Foundation Full time 60,000 - 120,000 per year

Description

We are seeking a skilled and experienced Deputy Manager - Technology & Connectivity to assist alumni Pathways leadership to drive the implementation of technology solutions that support our business processes, teams, programs, and alumni community. This role requires a technology expert who can design, and implement innovative solutions, and is proficient with business analysis, systems design, and project management.

  • Translate business requirements into technical designs, ensuring alignment between technology solutions and organizational goals.
  • Assist in designing and implementation technology solutions that facilitate, improve, and streamline business processes, teams, programs, and alumni experiences.
  • Document requirements and design solutions for a comprehensive Alumni Relationship Management system that integrates all programs, services, and operations to enhance team outcomes and alumni experiences.
  • Provide technical support to team members as needed, troubleshooting issues, and ensuring smooth technology operations.
  • Assist in developing alumni-related interventions, such as forms and chatbots, to streamline communication channels and enhance alumni engagement.
  • Lead the use of technology for educational purposes, identifying and implementing apps, software, and tech processes that enhance learning outcomes.
  • Interact with stakeholders to streamline the business process and incorporating their information needs into technology systems.

Required Skills

  • Strong ability to conceptualize, document, design, and implement technology solutions
  • Familiarity with developing interventions and utilizing communication channels, such as forms and chatbots, to enhance engagement and streamline communication.
  • Effective collaboration and communication skills to interact with internal departments
  • Familiarity with platforms such as Moodle, FormStack/Zoho, and CRM.

Education

Bachelor's or Master's degree in a relevant discipline (e.g., Computer Science, Information Technology, Business Information Systems).

Experience

Minimum of 3-4 years of experience in a relevant role, preferably in technology management, systems implementation, or related fields.

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