Operations Executive
20 hours ago
As an Operations Executive, you'll act as the bridge between sales, operations, and quality assurance — ensuring inspections run smoothly, documentation is accurate, and reports are delivered on time. You'll play a key role in data management, reporting, and process optimization using Excel and Google Sheets.
Key ResponsibilitiesInspection Operations & Coordination
Coordinate and monitor vehicle inspections to ensure timely completion.
Manage inspectors' schedules and maintain inspection trackers.
Handle follow-ups, re-inspections, and issue logs.
Support sales by scheduling off-hour inspections when needed.
Documentation & Reporting
Maintain inspection records and non-conformance logs in Excel/Sheets.
Prepare daily and weekly operational reports and dashboards.
Analyze trends to identify process gaps and recommend improvements.
Handle lead creation, day-end reporting, and payment link generation.
Stakeholder Coordination
Act as liaison between sales, operations, and customer service for smooth handovers.
Share regular updates on inspection progress and key metrics.
Manage escalations and coordinate complex cases with senior teams.
Process & Data Management
Maintain data accuracy across CRM and spreadsheet systems.
Track KPIs and generate data-driven insights for process improvement.
Support workflow automation and develop simple reporting templates.
Bachelor's/Diploma in Business Administration, Operations, or Finance.
2+ years of experience in operations, data management, or reporting.
Advanced skills in MS Excel/Google Sheets (VLOOKUP, Pivot Tables, dashboards).
Experience with CRM tools (Salesforce, HubSpot, or Zoho).
Strong analytical, coordination, and communication skills.
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