Inbound Sales Specialist
1 day ago
Company Description
E-Payments Solutions is a global leader in integrated payment and connectivity services, dedicated to connecting businesses and consumers with secure and innovative platforms. As an authorized dealer of internet and cable services, we focus on delivering reliable, high-speed internet connections and simplifying digital transactions. Our offerings also include IT and design services, ensuring comprehensive solutions for global connectivity and digital transformation. We are committed to leveraging innovation to foster seamless, efficient systems for our clients worldwide.
Role Description
This is a full-time, on-site role located in Karāchi for an Inbound Sales Specialist. The Inbound Sales Specialist will manage incoming sales inquiries, provide exceptional customer support, and offer tailored solutions to meet client needs. Responsibilities include handling customer calls, educating customers about products and services, maintaining accurate records, and achieving defined sales targets while delivering a positive customer experience.
Qualifications
- Exceptional Customer Service, Customer Support, and Customer Experience skills to address inquiries and resolve issues effectively
- Strong Communication skills to engage with customers and articulate product offerings clearly
- Proven ability in Sales to close deals, achieve sales targets, and upsell where appropriate
- Ability to adapt, multitask, and work collaboratively in a fast-paced on-site environment
- Prior experience in a sales or customer-facing role is advantageous
- Proficiency in relevant software and tools for customer relationship management is a plus
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