Exams and Registry Officer

6 days ago

Islamabad, Islamabad, Pakistan LSST - Liaison Office Islamabad -Fairfield Global Educational Network Private Limited Full time 600,000 - 1,200,000 per year

We are urgently seeking a highly organized and detail-oriented Registry & Exam Support Facilitator to join our growing team at the Islamabad Liaison Office. You will play a critical administrative role in supporting academic operations including exam coordination, timetabling, records management, and student support.

This position is ideal for candidates with a background in academic administration, student records, or exam support services who want to work in a dynamic, educational environment committed to quality and growth.

Key Responsibilities

  • Exam & Assessment Management:
  • Coordinate internal and external exam logistics, collect grades, prepare reports, and liaise with awarding bodies.
  • Data & Records Administration:
  • Maintain accurate student records using Student Management System (SMS) and SITS software; update internal boards and timetables.
  • Results Processing:
  • Check board sheets, highlight discrepancies, organize internal boards, handle re-take/re-sit lists, and follow up on missing or disputed results.
  • Student Support & Queries:
  • Handle student queries with empathy and professionalism; assist students with grade clarification, extensions, and mitigation requests.
  • Timetabling & Attendance:
  • Assist in creating termly timetables and support the Attendance Officer with register data.
  • Administrative Collaboration:
  • Work cross-functionally with Registry, academic, and student services teams to ensure compliance and seamless service delivery.

Key Qualifications & Skills

  • Bachelor's or Master's Degree (Education, Administration, or related field)
  • 2+ years of professional experience (academic/educational admin preferred)
  • Proficiency in Microsoft Excel and student record systems (e.g., SMS, SITS)
  • Strong communication skills (English fluency required)
  • Previous customer service or call centre experience is a plus
  • Detail-oriented, organized, and able to multitask in a fast-paced environment
  • High level of professionalism and confidentiality handling
  • Strong problem-solving, analytical, and documentation skills

Job Type: Full-time

Pay: Rs60, Rs100,000.00 per month

Ability to commute/relocate:

  • Islamabad: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables, data sorting, and report preparation)?

Education:

  • Bachelor's (Required)

Experience:

  • Educational: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

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