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Customer Service Representative
2 weeks ago
Company Description
Wise Code Studio is a growing technology company that values innovation, collaboration, and delivering high-quality solutions. We are committed to creating an environment where our team can thrive, grow professionally, and contribute meaningfully to our success.
Role Description
This is a full-time on-site role for a Customer Service Representative
located in Lahore. The Customer Service Representative will manage customer inquiries, provide support and information, address complaints, and ensure customer satisfaction. They will communicate through multiple channels including phone, email, and chat while maintaining accurate records of customer interactions.
Compensation & Schedule
- Salary:
50,000 PKR per month - Working Hours:
Eastern Standard Time (EST)
Qualifications
- Strong Customer Service and Customer Support skills
- Ability to ensure Customer Satisfaction and improve Customer Experience
- Excellent verbal and written communication skills
- Strong problem-solving ability and ability to handle stressful situations
- Proficiency in customer service software and tools
- Team-oriented mindset with collaborative working style
- High school diploma or equivalent (Bachelor's degree is a plus)
