Front Desk Officer
7 days ago
Company Description
Defence Raya Golf and Country Club, located in DHA Lahore, Pakistan, is the only golf and housing resort in the area. Centered around an 18-hole championship golf course designed by Nelson & Haworth, the resort features a prestigious 5-star standard clubhouse. The Clubhouse offers exceptional amenities, including multiple dining outlets, guest rooms, meeting rooms, a cinema, fitness facilities, swimming pools, sports courts, and spa services. Known for its luxurious and welcoming environment, the club is a hub for recreational activities, leisure, and business events. It also ensures 24/7 security and ample parking facilities for guests.
Role Description
This is a full-time on-site role for a Front Desk Officer based in Lahore. The Front Desk Officer will be responsible for welcoming visitors, managing the front desk operations, handling inquiries, and assisting guests with excellent customer service. Daily tasks include answering phone calls, maintaining appointment schedules, coordinating with various departments, and ensuring the proper functioning of office equipment.
Qualifications
- Strong interpersonal skills to interact effectively with visitors and team members
- Proficiency in receptionist duties including handling appointments and front desk management
- Excellent customer service skills to address client needs and ensure a positive experience
- Basic understanding of office equipment operation and troubleshooting
- Knowledge of office administration practices and processes
- Strong communication and organizational skills
- Professional appearance and demeanor
- Prior experience in a similar role and familiarity with hospitality or customer-facing environments is a plus
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