manager strategic sales
1 day ago
Job Purpose
- To speed up Mobile data, Business & Enterprise Solutions & GSM business in the region.
- Portfolio growth & retention.
Job Responsibilities
New Business Development:
- Meeting Monthly Sales Targets regarding Revenue Addition of an X amount through different products in GSM/Fixed Data/Cloud/International Business segments.
- Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base.
- Seeking new business ventures.
- Developing customized solutions for the corporate sector.
- Ensuring the clearance of outstanding amounts from existing customers.
- Developing customized solutions for the corporate sector.
- Meeting monthly assigned sales targets.
- Exploring and driving new growth avenues through an existing client base.
Customer Retention/CHURN
- Prevention, Retention & churn management for assigned portfolio.
- Meet the assigned churn targets.
- Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams.
- To retain, service & grow large & SME accounts.
- Achievement of assigned regional sales & service targets.
- Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints.
- Responsible for providing monthly invoices to the tagged portfolio & billing collection management.
- Timely identification of problems and duly managing customer service establishments that lead to new referrals.
- Revenue assurance as per management's assigned targets.
- Ensure smooth customer handling and customer experience management.
Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:
- Candidate must have a minimum of a Bachelor's Degree. However MBA degree will be preferred
Work Experience
- Minimum 2-3 years
Skills - Generic:
- Team Leadership Skills.
- Time Management Skills
- Analytical, Negotiation, Relationship building & Customer engagement skills.
- Excellent communications skills in English & Urdu, with a clear, confident and articulate telephone manner.
- Written communication skills, must be able to write professional emails for internal & external customers.
- Problem solving & customer engagement approach.
- Innovative & proactive, self-motivated & flexible.
- Proficiency in Microsoft Office Suite
Skills - Job Specific:
- Key Account Management experience in Telecom, ICT, Banking & FMCG will be preferred.
- Able to compare telecom operator packages & able to show the comparative advantages to customers.
- Specializing in Portfolio Management & Collection.
- Good with numbers, price comparisons & ability to drive retention & new business in the Corporate market.
- Good market reach & having relationships with business groups in Lahore.
Special Requirement: 1 or 2 year experienced required DICT/Cloud for newly launched Cloud services. Others: 1 or 2 year experienced required DICT/Cloud for newly launched Cloud services.
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