REMOTE Medical Operator

6 hours ago

Islamabad, Islamabad, Pakistan Teamficient Full time 400,000 - 600,000 per year

REMOTE Medical Operator (Medical Receptionist & Appointment Setter)

Company: Teamficient -

Salary Range: TBD (Negotiable for highly experienced candidates)

Time Range: Between 7 AM – 7 PM CST (Graveyard Shift)

Working Hours: 9-hour shift (8 working hours + 1-hour break)

Days Off: TBD (2 days per week)

Job Overview

We are seeking a Medical Operator to manage inbound and outbound calls, assist with patient scheduling, verify insurance details, and perform administrative healthcare support tasks. The ideal candidate must be detail-oriented, empathetic, and possess strong communication skills to provide excellent patient support.

Key Responsibilities

  • Inbound & Outbound Calls: Schedule patient appointments, follow up on inquiries, confirm visits, and provide accurate information about healthcare services.
  • Insurance Verification: Verify patient insurance coverage, eligibility, and benefits before appointments.
  • Data Entry & Documentation: Accurately input and update patient records, medical history, and insurance details in the system.
  • Prescription Coordination: Assist patients with prescription refills by coordinating with pharmacies and medical providers.
  • Billing Support: Clarify billing inquiries, verify patient balances, and direct financial concerns to the appropriate department.
  • Patient Follow-ups: Conduct post-appointment follow-ups, remind patients about scheduled visits, and assist in rescheduling when necessary.
  • Medical Records Management: Assist with organizing and retrieving electronic medical records (EMR) while ensuring compliance with privacy regulations.
  • Collaboration & Communication: Work closely with physicians, nurses, billing teams, and administrative staff to ensure seamless operations.
  • Compliance & Confidentiality: Maintain HIPAA compliance and uphold patient confidentiality at all times.

Qualifications & Requirements

  • Previous administrative or call center experience (medical-related preferred).
  • Strong verbal and written communication skills.
  • Excellent data entry and organizational skills.
  • Ability to multitask in a fast-paced healthcare environment.
  • Proficiency in GSuite, Microsoft Office, and EMR systems.
  • Medical background or prior experience in healthcare settings is a plus.

Technical Requirements (Work-From-Home Setup)

  • Computer: Minimum Intel Core i5, 8GB RAM (16GB preferred)
  • Internet: Reliable connection (backup ISP required)
  • Headset: USB noise-canceling headset
  • Power Backup: UPS/generator or alternative work location in case of power outages
  • Workspace: Quiet, distraction-free home office setup

This is a long-term opportunity to work with an experienced and supportive team in a fully remote setting while making a difference in the healthcare industry.

Job Type: Full-time

Work Location: Remote

  • Medical Scribe _Physical Therapy

    2 weeks ago

    Islamabad, Islamabad, Pakistan Virtual Medical Assistant Services Full time 900,000 - 1,200,000 per year

    We're Hiring: Medical Scribe Specialist (Remote) – US Healthcare Experience RequiredWe are looking for an experienced skilled Medical Scriber with experience in the US healthcare system to assist our providers with documentation, charting, and EMR management using WebPT Location: Johr Town Lahore / Remote Role: Medical Scriber Doctor Specialty : Physical...

  • Medical Billing Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan NEMTBridge Solutions LLC Full time

    About NEMT Bridge Solutions:AtNEMT Bridge Solutions, we help Non-Emergency Medical Transportation (NEMT) companies simplify their operations with reliableback-office support, dispatching, scheduling, medical billing, and IT solutions.Our mission is tobridge the gapbetween healthcare and technology — making transportation services smoother, faster, and more...

  • Medical Billing Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan ClaimTrack MBS Full time 400,000 - 600,000 per year

    Company DescriptionClaimTrack MBS specializes in Home Health and Hospice Billing and Revenue Cycle Management (RCM) services, helping agencies across the U.S. streamline their operations, improve cash flow, and focus on delivering exceptional patient care. We manage all aspects of the revenue cycle, including eligibility verification, accurate claims...

  • Medical Billing Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan ClaimTrack MBS Full time 40,000 - 60,000 per year

    Company DescriptionClaimTrack MBS specializes in Home Health and Hospice Billing and Revenue Cycle Management (RCM) services, helping agencies across the U.S. streamline operations, improve cash flow, and focus on exceptional patient care. They manage all aspects of the revenue cycle, including eligibility verification, claims submission, billing, and denial...

  • Medical Research Intern

    5 hours ago

    Islamabad, Islamabad, Pakistan Victreat Health Tech pvt ltd Full time $10,000 - $20,000 per year

    Victreat is pleased to announce itsPaid Research Internship Program 2025, designed specifically for undergraduate MBBS and health science students eager to explore the world of evidence-based medicine, research intelligence, and global medical innovation.This internship offers a unique opportunity to gain exposure to the latest clinical advancements,...

  • HR Assistant

    4 days ago

    Islamabad, Islamabad, Pakistan Remote Solutions Full time 240,000 - 360,000 per year

    Job Description: HR AssistantLocation: Islamabad (On-site)Type: Full-time, Entry-LevelRemote Solutions is looking for an HR assistant to support our recruitment and HR operations. This role is ideal for someone eager to learn, grow, and build a career in HR and Talent Acquisition.Key ResponsibilitiesAssist in day-to-day HR and recruitment activities.Help...

  • Medical Officer

    2 weeks ago

    Islamabad, Islamabad, Pakistan Riphah Healthcare Services Full time 900,000 - 1,200,000 per year

    Company DescriptionRiphah Healthcare Services (RHS) operates multiple hospitals equipped with trained staff and state-of-the-art technology across key locations in Islamabad and Rawalpindi. There are four hospitals under RHS: Riphah International Hospital, IIMCT Pakistan Railway General Hospital, Islamic International Dental Hospital, and Max Health...

  • medical biller/coder and pre-authorization verifier

    6 hours ago

    Islamabad, Islamabad, Pakistan Teamficient Full time 30,000 - 60,000 per year

    MEDICAL BILLER/CODER AND PRE-AUTHORIZATION VERIFIER (REMOTE)Company: TeamFicient - About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled Medical Biller/Coder & Pre-Authorization Verifier to join our team and...

  • Medical Billing and Coding

    7 days ago

    Islamabad, Islamabad, Pakistan Medico first Full time 600,000 - 900,000 per year

    Position Overview:We are seeking an experienced Medical Billing and Coding Specialist with at least 5-10 years of hands-on experience in U.S. healthcare billing and coding systems. The ideal candidate will have deep knowledge of CPT, ICD-10, and HCPCS codes, as well as strong expertise in insurance claims, denials management, and EHR systems.Key...

  • Medical Biller

    6 hours ago

    Islamabad, Islamabad, Pakistan Advanced RCMS LLC Full time 1,200,000 - 3,600,000 per year

    Now Hiring: Mental Health Medical Biller (On-Site | Gulberg Green Islamabad) Location:Gulberg Greens, Islamabad Company:Advanced RCMS LLC Position Type:Full-Time (On-Site) About the Role:Advanced RCMS LLC is seeking ahighly skilled and experienced Mental Health Medical Billerto join our on-site team in Gulberg Greens, Islamabad. The ideal candidate must...