Call Center Agent

5 days ago

Lahore, Punjab, Pakistan Brandix Soft Full time 450,000 - 900,000 per year

Brandix Soft (Pvt.) Ltd. is a leading digital solutions provider, offering cutting-edge SEO, Digital Marketing and web development services to empower businesses in the US market. We are expanding our dynamic team in Lahore and seeking energetic, motivated individuals to join our night-shift operations.

Position Overview:

We are looking for confident and goal-driven US Call Center Agents. In this role, you will be responsible for making outbound calls to our US-based clients. Your primary focus will be to provide exceptional customer support, resolve inquiries, and identify opportunities to enhance client value through our services.

Key Responsibilities:

  • Execute 200+ outbound calls daily to engage with US clients.
  • Deliver professional and knowledgeable support on our SEO, Digital Marketing, PPC, and web development services.
  • Proactively identify 3-5 weekly upselling opportunities for service enhancements.
  • Educate clients on service performance and recommend beneficial upgrades.

Qualifications & Requirements:

  • Education: Minimum Matric / O-Level. A Bachelor's degree is preferred.
  • Technical Skills:
  • Proficiency in Google Workspace or Microsoft Office.
  • Basic understanding of SEO & Digital Marketing concepts is preferred.
  • Soft Skills:
  • Excellent verbal communication skills in English.
  • Strong active listening, problem-solving, and multitasking abilities.
  • Professional phone etiquette and high emotional intelligence.
  • A goal-oriented mindset with the ability to thrive in a fast-paced environment.
  • Availability: Must be available for the night shift (6:00 PM – 3:00 AM, Mon-Fri) and work from our office in Lahore.

We Offer:

  • A competitive base salary.
  • Uncapped performance commission & bonuses linked to achieving KPIs and successful sales.
  • Comprehensive professional training in digital marketing and advanced communication.
  • A modern, well-equipped office located in Gulberg's prime business district.
  • Valuable global exposure through direct interaction with international clients.
  • A supportive, collaborative, and team-oriented work culture.

How to Apply:

Interested candidates are invited to apply directly on Indeed with an updated resume.

You may also submit your application to:

  • Email:
  • WhatsApp:

Please note: Only shortlisted candidates will be contacted for the next steps.

Job Types: Full-time, Fresher

Pay: Up to Rs75,000.00 per month

Experience:

  • international cold calling: 1 year (Required)

Language:

  • English Fluently? (Required)

Location:

  • Lahore (Required)

Work Location: In person

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