CSR – US Janitorial
3 days ago
Shift Timings:
07:00 PM – 04:00 AM (Night Shift)
Employment Type
: Full-Time (Monday to Friday – Onsite)
Salary:
Up to 40,000 PKR + Commission
Job Overview
We are hiring enthusiastic and dedicated individuals to join our team as Customer Service Representatives (CSR) for our US-based janitorial services campaign. This is a night-shift, onsite role that requires strong English communication skills, a customer-first mindset, and the ability to perform well in a fast-paced environment.
This position offers excellent earning potential, including a competitive base salary and commission-based incentives for high performers.
Key Responsibilities
- Provide exceptional customer support through
phone, email, and live chat
. - Handle
B2B calls
, perform
cold calling
, and generate qualified leads. - Schedule and confirm appointments with potential clients.
- Deliver accurate information about products/services and resolve customer inquiries promptly.
- Maintain detailed records of customer interactions and follow up as needed.
- Adhere to assigned work schedules, shift guidelines, and performance targets.
Key Competencies
- Excellent
verbal and written communication skills
in English. - Strong
customer-focused attitude
and problem-solving skills. - Comfortable and flexible working
night shifts
. - Ability to work independently as well as part of a team.
- Strong
interpersonal, negotiation, and organizational
skills.
-
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