Network Intern

7 days ago

Islamabad Gpo, Pakistan Cabcall Outsource Full time 420,000 per year

We are seeking a motivated Network Intern to assist our Call Center team with technical support and system management. This internship provides hands-on experience with IT support, troubleshooting, and software applications in a fast-paced call center environment. The ideal candidate has a passion for technology, a willingness to learn, and a desire to gain valuable real-world experience.

Key Responsibilities:

  • Technical Support
  • Assist with troubleshooting hardware and software issues in the call center.
  • Support call center agents by resolving technical problems in real-time.
  • Help manage user accounts, passwords, and permissions.
  • System Monitoring & Maintenance
  • Monitor call center IT systems to identify and address potential issues proactively.
  • Assist in routine maintenance of equipment, including computers, headsets, and telecommunication systems.
  • Update and maintain system documentation and inventories.
  • Software & Application Assistance
  • Assist agents with software, call center applications, and VoIP systems.
  • Provide support in troubleshooting and resolving software malfunctions.
  • Help update or upgrade applications as directed by IT supervisors.

Skills and Qualifications:

  • Education: Currently pursuing or recently graduated with a degree in Information Technology, Computer Science, or related field.
  • Technical Skills: Basic knowledge of computer hardware, Windows OS, networking, and call center software (VoIP).
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem Solving: Strong analytical and troubleshooting skills.
  • Teamwork: Ability to work collaboratively in a team-oriented environment.

Job Type: Full-time

Pay: Rs35,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • network: 1 year (Required)

Work Location: In person

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