Certification Training Specialist

1 day ago

Islamabad, Islamabad, Pakistan Impactiva Full time

Job Title: Certification Training Specialist
Location: Islamabad, Bureau Veritas Pakistan

Purpose Of Position

  • The job incumbent is responsible for all the operational, technical, commercial, and financial and administrative activities related to the Business Unit (region) of Bureau Veritas Certification in the area of responsibility and for the monthly reporting on the results and progress.
  • The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy

Major Responsibilities
The Certification Training Specialist is responsible for:

  • Elaborating of business plan in agreement with organizational objectives.
  • Defining sales, operational, and technical KPIs within the action plan.
  • Execution and monitoring of operational performance (sales, revenue, productivity, ratio, operating profits, etc.).
  • Analyse & review monthly results and initiate corrective actions (including market/competitors, customers, and key events).
  • Identifying the business potential for organic and inorganic growth with existing & new products and markets.
  • Recruiting, staffing, qualification, reviewing, and training (individual development, motivation, delegation, empowerment, assessment, feedback).
  • Provide technical and operational support by coordinating interfaces to responsible organisational units.
  • Ensure timely reporting by all subcontractors and monitor their payments linked to report submission.
  • Protect and manage LTO's (Licence to Operate).
  • Organise (prepare, execute, and follow-up) regular operational meetings with his team.
  • Create and maintain relationships with large accounts through regular visits.
  • Elaborate reports on field trips.
  • Reporting of incidental issues (for example, new developments within the business/products, client feedback, and complaints).
  • Managing organizational environment and health and safety commitment.

Criteria For Performance Evaluation (KPIs)

  • Sales, Revenue and Profitability (including DSO)
  • Driving organic and inorganic growth opportunities
  • Develop Large and Extra Large Contracts
  • Productivity per head and process optimization
  • Customer satisfaction & Delight
  • Protect and Manage Licence to Operate
  • Effective & timely resolution of internal and external incidents
  • Utilization rate
  • Cost control
  • Success ratio of sales leads generated by his team
  • Establishing and implementing HSE (Health, Safety, and Environment) enabled the work environment.

Qualification And Experience

  • Science/Engineering Graduate/Post Graduate with minimum 12 years of industry.
  • Experience with min. 2 years experience in conducting 2nd or 3rd party audits.
  • Certified Lead Auditor for QMS
  • Knowledge of business lines, competition, etc.

Skills & Qualities

  • Should be a 'Go to Market' attitude personnel with the ability to connect people and client contacts at a higher level & should be able to convert contacts into business.
  • Excellent interpersonal skills.
  • Should have good leadership skills.
  • Should be able to manage a team.
  • Good communication and presentation skills.

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