Team Lead

1 week ago

Lahore, Punjab, Pakistan Sybrid Pvt Ltd - A Lakson Group Company Full time 480,000 - 600,000 per year
  • Location: Lahore
  • Education: Intermediate/Graduation
  • Experience: At least 02 years of experience of experience in Domestic customer service management.

Key Responsibilities:

· Setting and meeting performance targets for speed, efficiency and quality.

· Managing the Contact Center Shifts by keeping strong communication with Clients.

· Updates job knowledge by participating in client emails/promotions

· Prepare the relevant executive and operational reports on a timely basis (if required)

· Ensure follow up calls on complaints through teams to avoid any external complaint.

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

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