Operations Team Lead

2 days ago

Karachi, Sindh, Pakistan Robert Half Full time 1,200,000 - 3,600,000 per year

Company Description

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Role Description

This is a full-time on-site role for an Operations Team Lead located in Karachi. The Operations Team Lead will be responsible for overseeing daily operations, managing team members to ensure optimal performance, and enhancing customer satisfaction. Key tasks include developing and implementing operational procedures, analyzing operational metrics, coordinating with other departments, and providing regular updates and reports to senior management. The role also involves handling communication within the team and across teams to ensure smooth workflow and addressing any operational issues promptly.

Qualifications

  • Strong background in Operations Management and Analytical Skills
  • Experience in People Management and ensuring Customer Satisfaction
  • Excellent Communication skills
  • Ability to work effectively on-site as part of a team
  • Leadership qualities and problem-solving skills
  • Bachelor's degree in Business Administration, Management, or related field

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