Taxi Operator

7 days ago

Lahore, Punjab, Pakistan IBSTEC Full time 960,000 per year

IBSTEC is one of the fastest-growing service providers for UK-based taxi services. We are committed to offering financial stability and clear career growth opportunities to individuals who are willing to give their 100%.

We are currently seeking dedicated and customer-focused professionals to join our team as Taxi Dispatch Operators (UK Market). In this role, you will be responsible for managing inbound calls, processing customer bookings, and resolving queries in a professional and efficient manner.

Key Responsibilities

  • Answer inbound customer calls and accurately process taxi bookings
  • Maintain detailed records of customer interactions and booking information
  • Deliver excellent customer service while addressing queries and complaints
  • Coordinate and communicate effectively with drivers to ensure timely service

Requirements

The ideal candidate should possess the following:

  • Minimum 1 year of customer service experience (international experience preferred; UK taxi dispatch experience will be given preference)
  • Excellent spoken English with a neutral or British accent
  • Willingness to work on rotational shifts (including evenings and nights)
  • Ability to work 8–12 hour shifts
  • Strong time management and punctuality
  • Ability to multitask and perform under pressure
  • Self-motivated with the ability to work both independently and in a team
  • Strong conflict resolution and problem-solving abilities
  • Goal-oriented, determined, and target-driven

Why Join IBSTEC?

  • Competitive salary package
  • Annual leaves & paid holidays
  • Annual performance bonuses
  • Provident fund
  • Transparent career growth path

Job Type: Full-time

Pay: Rs60, Rs80,000.00 per month

Work Location: In person

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