Call Center Representative

2 weeks ago

Lahore, Punjab, Pakistan Superior Tech Solutions (Private) Limited Full time 420,000 - 660,000 per year

Superior Tech Solutions Pvt Ltd is a world-class digital marketing agency with over 25 years of experience. We work towards improving the digital presence of our clients through our digital marketing services in the US. Our team is dedicated to amplifying your brand by handling every aspect of your digital strategy. Joining us means being part of a dynamic team committed to excellence in the digital marketing industry.Role Description

This is a full-time on-site role for a Call Center Representative, located in Lahore. The Call Center Representative will be responsible for handling inbound and outbound customer calls, resolving customer inquiries, providing high-quality customer service, and ensuring customer satisfaction. The role also involves accurately documenting customer interactions, collaborating with other team members for problem resolution, and maintaining up-to-date knowledge of company products and services.

Qualifications

  • Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Strong Interpersonal Skills and ability to communicate effectively
  • Proficiency in Computer Literacy and using software relevant to the role
  • Excellent problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment
  • Previous experience in a similar role is a plus
  • Bachelor's degree in a related field is preferred

Job Type: Full-time

Pay: Rs35, Rs55,000.00 per month

Work Location: In person

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