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Junior System Administrator
2 weeks ago
Position Title: IT Assistant
Location:
Defence Raya, Phase 6, Lahore
Job Type:
Full Time – On-Site
Working Days:
Sunday to Thursday
Working Hours:
11:00 AM to 08:00 PM
About Business Line:
Business Line
is a leading technology consulting firm and a proud
SAP Gold Partner
, delivering innovative ERP and digital transformation solutions to clients across the region. Our mission is to empower businesses in Iraq and the wider Middle East with intelligent enterprise technologies that drive measurable growth and efficiency.
Key Responsibilities:
- Troubleshoot Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and Exchange Online.
- Manage user onboarding and offboarding (account creation, permissions, and equipment setup).
- Provide remote support to users through tools such as AnyDesk.
- Offer Level 1 & Level 2 support for desktops, laptops, printers, and other IT equipment.
- Perform basic network troubleshooting, including Wi-Fi, VPN, and LAN/WAN connectivity.
- Ensure endpoint security, antivirus management, and backup procedures.
Required Qualifications & Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field (BSCS / BSIT).
- 6 months – 1 years of hands-on IT support experience.
- Proficiency in Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive).
- Strong troubleshooting skills for Windows OS, MS Office, and standard IT hardware.
- Basic knowledge of networking concepts (VPN, LAN/WAN, Wi-Fi).
- Familiarity with antivirus tools, endpoint protection, and backup practices.
- Excellent communication, customer service, and problem-solving skills.
Benefits:
- Market competitive salary
- Paid time off and annual leaves
- Professional growth and learning opportunities
- Friendly and collaborative work environment