AI Conversational Voice Bot Developer
2 weeks ago
About Company:
At Spantronics, our global team of 400 professionals works to connect 10 million people a year and simplify their life choices with top brands that guide them in making the best decisions for themselves. We connect over 6 million high-value customers with the world's leading brands, providing advertisers across verticals and channels with new and engaged audiences.
Position Overview:
The candidate will be responsible for designing, developing and deploying AI-powered conversational voice bots that conduct outbound calls, qualify leads, and seamlessly transfer prospects to licensed insurance agents in the United States.
Your Mission:
- Develop production grade AI Voice Bots using industry leading frameworks.
- Implement ASR (Automatic Speech Recognition) abd TTS (Text-to-Speech) for natural interactions.
- Train and optimize NLP/NLU models for insurance-focused call flows.
- Integrate with telephonic systems (Twilio, Five9, SIP/VoIP) and CRM platforms.
- Ensure compliance with TCPA, HIPAA, and insurance regulations.
- Conduct testing, monitoring, and continuous improvements.
You Story:
- Bachelors/Masters degree in CS, Software Engineering, AI/ML or DataScience.
- Demonstrated experience in Conversational AI, NLP and Speech Technologies.
- Proficiency with TensorFlow, PyTorch, Rasa, DialogFlow, or LLM-based APIs.
- Experience in Telephony integration, VoIP/SIP protocols and CRM systems.
- Knowledge of compliance frameworks for outbound calling.
What We Offer:
Competitive salary package.
Career development within a fast growing U.S insurance media company.
Professional, growth oriented workplace environment.
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