CR Assistant Manager

5 days ago

Lahore, Punjab, Pakistan Hyundai Central Sales Full time 630,000 - 840,000 per year

Key Responsibilities

  • Acts as the frontline contact for clients, customers, or stakeholders.
  • Handles routine inquiries, issues, and service requests.
  • Provides information, processes forms, or coordinates basic support tasks.
  • Collects feedback and reports problems.
  • Monitor customer satisfaction metrics and identify areas for improvement.
  • Collaborate with cross-functional teams (Sales, Product, Operations) to resolve customer concerns and improve processes.

Eligibility Criteria:

  • Bachelor's degree in relevant field
  • 2+ years of experience in customer relations, customer service management, or a similar role.
  • Excellent communication, conflict-resolution, and interpersonal abilities
  • Proficiency with CRM platforms and customer service tools

Job Type: Full-time

Pay: Rs50, Rs70,000.00 per month

Work Location: In person

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