Telesales Representative

2 weeks ago

Karachi, Sindh, Pakistan Bilal Consultancy ltd Full time 420,000 - 840,000 per year

Job description

Company Introduction – Bilal Consultancy (BGMC)

Bilal Consultancy (BGMC) is a leading management consulting and training firm Pakistan, specializing in Business Process Excellence (BPE), ISO Management Systems, Industrial Automation, and HSE (Health, Safety & Environment) solutions. Since our inception, we have been committed to delivering high-impact consulting, training, and certification support services that help organizations improve operational efficiency, ensure compliance, and drive sustainable growth.

Our Purpose

At BGMC, our purpose is to empower organizations through structured excellence — by optimizing processes, strengthening safety cultures, ensuring international compliance, and enhancing workforce capabilities. We aim to be a catalyst for positive change by offering practical, customized solutions that help our clients remain competitive in a dynamic global environment.

Qualifications:

  • Bachelor's degree (preferably in Business Administration, Marketing, or related field)
  • 0-1 years of experience in telesales, client handling, or lead management.
  • Excellent communication skills (spoken and written English/Urdu)
  • Proficiency in MS Office (especially Excel) and CRM platforms.
  • Experience at firms such as Velosi, APEX, SGS, or Bureau Veritas will be considered a strong advantage.

Job Responsibilities:

  • Conduct both inbound and outbound communication
  • Oversee the complete lead management process: identification, qualification, nurturing, and conversion
  • Build and maintain professional relationships with prospects through consistent follow-ups and well-documented engagement
  • Ensure accurate and timely CRM data entry, complying with data privacy and confidentiality standards
  • Generate and present regular reports on lead generation performance, conversion ratios, and pipeline metrics
  • Meet and exceed monthly conversion targets

Preferred Background:

  • Candidates with prior experience in ISO certification bodies, inspection agencies, or HSE/quality consulting firms will be prioritized
  • Familiarity with industry workflows in companies like Velosi, APEX, SGS, or Bureau Veritas is highly desirable

Key Skills:

  • Telesales & cold calling
  • Lead generation & pipeline management
  • CRM software proficiency (HubSpot, Salesforce, Zoho, etc.)
  • Reporting & analytics
  • Strong interpersonal and follow-up skills

Job Type: Full-time

Pay: Rs35, Rs45,000.00 per month

Application Question(s):

  • Do you have knowledge about TIC Testing Inspection and Certifications Industry?

Education:

  • Bachelor's (Preferred)

Work Location: In person

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