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Senior HR Generalist

2 weeks ago

Islamabad, Islamabad, Pakistan Provox Global Solutions Full time 900,000 - 1,200,000 per year

We are looking for a highly skilled and experienced Senior HR Generalist to take ownership of the HR function at Provox Global Solutions. This role requires a strong HR professional who can work independently, lead HR operations, and provide strategic support to leadership. The individual will manage the full employee lifecycle - from recruitment and onboarding to performance management, employee engagement, and compliance.

Key Responsibilities

  • Act as the primary HR point of contact for employees and management.
  • Lead end-to-end recruitment processes, including JD creation, sourcing, interviewing, and onboarding.
  • Design and implement employee engagement and culture-building initiatives.
  • Handle employee relations, grievance resolution, and disciplinary actions in alignment with company policies.
  • Oversee HR operations, including attendance, leave management, payroll support, and compliance.
  • Develop, review, and implement HR policies, processes, and documentation.
  • Partner with leadership and clients for HR onboarding, coordination, and communication.
  • Drive performance management system, including KPIs, reviews, and appraisals.
  • Support compensation and benefits planning to ensure competitiveness.
  • Provide HR analytics and reports for management decision-making.

Qualifications

  • Bachelor's/master's degree in HR, Business Administration, or related field.
  • 5–7 years of progressive HR experience, preferably in IT, BPO, or professional services.
  • Proven ability to work independently and handle the full spectrum of HR functions.
  • Strong interpersonal, communication, and problem-solving skills.
  • Solid knowledge of HR practices, employment laws, and compliance in Pakistan.

Job Type: Full-time

Application Question(s):

  • What is your level of experience with recruitment for IT/BPO or international clients?
  • Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?

Experience:

  • HR Operations: 3 years (Required)
  • Performance Management: 3 years (Required)
  • Client Coordination: 2 years (Required)

Language:

  • Fluent English (Preferred)

Work Location: In person

Application Deadline: 30/08/2025