Call Center Agent

2 weeks ago

Karachi, Sindh, Pakistan Experts Communication Full time

Call Center Agent

Experts Communication is looking for enthusiastic and customer-focused Call Center Agents to join our team. If you have strong communication skills, a passion for providing excellent customer service, and the ability to handle sales and support calls effectively, we encourage you to apply.

Position Details:

Location: North Nazimabad, Block A, Karachi

Shift: 7:00 PM to 4:00 AM (Night Shift)

Salary: 35,000 PKR to 50,000 PKR + Attendance Allowance and Uncapped Commission

Career Growth: Opportunities for promotions and bonuses based on performance

Contact:

Email:

Key Responsibilities:

  • Handle incoming and outgoing calls professionally and efficiently
  • Provide exceptional customer service by addressing inquiries and resolving issues
  • Promote and sell company services through effective communication and persuasion
  • Maintain an updated database of customer interactions and follow-ups
  • Meet daily, weekly, and monthly sales and performance targets
  • Ensure timely follow-ups with potential and existing customers
  • Work in a fast-paced environment, handling multiple calls and tasks

Requirements:

  • Previous call center experience is a plus but not required (fresh candidates are encouraged to apply)
  • Strong verbal and written communication skills in English
  • Ability to handle objections, negotiate, and close sales
  • Customer-oriented mindset with problem-solving skills
  • Ability to work night shifts (7 PM - 4 AM)
  • Basic computer skills and proficiency in handling CRM tools

Benefits & Perks:

  • Five working days (Saturday and Sunday off)
  • Uncapped commission and performance bonuses
  • Career growth opportunities with promotions every four months based on performance
  • Monthly company-paid dinners
  • Annual picnic and grand annual dinner
  • Health insurance

Join us and be part of a fast-growing, high-energy team where you can develop your career and earn competitive incentives. Apply now

Job Type: Full-time

Pay: Rs35, Rs50,000.00 per month

Work Location: In person

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