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Relationship Executive

2 weeks ago

Karachi ShahraEFaisal, Pakistan Waada Digital Pvt Ltd Full time 540,000 - 1,080,000 per year

Job Summary:

Waada Digital is looking for a Relationship Executive to develop and nurture long-term client relationships. This role focuses on delivering exceptional service, addressing client needs, and driving business growth through effective relationship management.

Key Responsibilities:

  • Serve as the primary point of contact for clients, ensuring timely and professional communication.
  • Address customer inquiries, concerns, and feedback with efficiency and empathy.
  • Identify opportunities to upsell and cross-sell relevant products and services.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Maintain accurate records of client interactions and conduct regular follow-ups to strengthen retention.

Requirements:

  • Education: Bachelor's degree in Business, Marketing, or a related field.
  • Experience: Minimum 1 year in customer service, sales, or relationship management.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to multitask and manage client priorities in a fast-paced environment.
  • Proficiency in Microsoft Office and familiarity with CRM software.

Job Details:

  • Job Type: Full-time
  • Location: On-site, Karachi

Job Type: Full-time

Pay: Rs45,000.00 per month

Work Location: In person