Technical Support Officer

2 days ago


Karachi, Sindh, Pakistan Eocean Pvt Ltd Full time

Position: Technical Support Officer

Experience: 0 -6 months

Education: BSCS

Location: Onsite, Karachi

Job Description:

  • Act as the primary liaison between customers and internal teams (Tech Operations, Project & Development) to ensure smooth
  • coordination and timely resolution of issues.
  • Serve as the first point of contact for customer inquiries via email, phone, and ticketing systems, providing technical support and
  • updates on ongoing activities.
  • Coordinate with internal departments to manage project deliverables, ensuring tasks are tracked, documented, and completed
  • within defined timelines.
  • Maintain and update project and customer data, reports, and dashboards for performance tracking and progress evaluation.
  • Support process improvement and automation initiatives aimed at enhancing customer experience and operational efficiency.
  • Prepare meeting notes, follow-ups, and related documentation to ensure alignment across teams and stakeholders.
  • Collaborate with Technical, Operations, and Product teams to facilitate seamless execution of customer and internal projects.
  • Primarily a daytime role; however, the candidate must be flexible to work in different shifts for temporary projects.

Job Type: Full-time

Work Location: In person



  • Karachi, Sindh, Pakistan Inbox Business Technologies Full time 1,200,000 - 2,400,000 per year

    Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT...

  • Technical Support

    1 week ago


    Karachi, Sindh, Pakistan AHOY Full time 300,000 - 600,000 per year

    Company ProfileAHOY is a dynamic venture studio based in the vibrant city of Dubai. Our passion lies in harnessing cutting-edge technology to drive innovation and empower businesses across diverse industries. With a focus on excellence and a commitment to delivering exceptional solutions, we serve as a trusted partner for companies aiming to thrive in...

  • IT Support Officer

    1 week ago


    Karachi, Sindh, Pakistan Meskay & Femtee Trading Company (Pvt.) Ltd Full time

    Company DescriptionMeskay & Femtee Trading Company (MFTC) is a leading grain trading, milling, and processing company based in Pakistan. As a top exporter of rice, wheat, and other grains, we emphasize sustainability and social responsibility. MFTC supports local farmers and implements eco-friendly processes, ensuring a positive impact on both society and...


  • Karachi, Sindh, Pakistan Halan Microfinance Bank Full time 60,000 - 120,000 per year

    Job Purpose:To provide backend technical support for the Core Banking System (CBS), ensuring its seamless operation, optimal performance, and timely resolution of technical issues. The role involves close coordination with internal teams and external vendors to maintain the stability, reliability, and integrity of CBS and all its integrated...

  • Technical Officer

    1 week ago


    Karachi, Sindh, Pakistan Coatinks (Private) Limited Full time 60,000 - 1,500,000 per year

    The Technical Officer is responsible for providing technical support, guidance, and expertise to ensure the successful execution of projects and operations within the organization. This role involves collaborating with various teams, troubleshooting issues, and ensuring compliance with technical standards and regulations.Responsibilities:Provide technical...


  • Karachi, Sindh, Pakistan Hospital Supply Corporation (HSC) Full time

    Hospital Supply Corporation is looking for a skilled and proactive "Technical Support Specialist"to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.Job Description:· Provide...

  • IT Support Officer

    1 week ago


    Karachi, Sindh, Pakistan Hot N Spicy Pvt Ltd Full time 420,000 - 540,000 per year

    Job Summary:We're currently looking for an IT Support Officer to join our team. The ideal candidate will provide day-to-day technical assistance to staff, resolve hardware, software, and network issues, and ensure smooth system performance. This role involves installing and maintaining computer systems, updating software, and keeping detailed records of...

  • IT Support Officer

    1 week ago


    Karachi, Sindh, Pakistan Mamji Hospital Full time 400,000 - 1,200,000 per year

    Job Title: IT Support OfficerLocation: Mamji Hospital, KarachiJob Type: Full-TimeDepartment: Information Technology (IT)Job Responsibilities:Provide first-level technical support to hospital staff for hardware, software, network, and system-related issues.Install, configure, and maintain computer systems, printers, and hospital management software.Monitor...


  • Karachi, Sindh, Pakistan Contour Software Full time 1,200,000 - 2,400,000 per year

    *About Contour*Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+...


  • Karachi, Sindh, Pakistan ITGS Full time

    Company DescriptionITGS is a prominent player in the field of global risk mitigation, offering a comprehensive range of investigative services to diverse industries. ITGS specializes in investigative due diligence services, employment background screenings, and corporate verifications to help companies navigate complex regulatory landscapes and mitigate...