Customer Support Officer

7 days ago


Karachi, Sindh, Pakistan ITGS Full time

Company Description

ITGS is a prominent player in the field of global risk mitigation, offering a comprehensive range of investigative services to diverse industries. ITGS specializes in investigative due diligence services, employment background screenings, and corporate verifications to help companies navigate complex regulatory landscapes and mitigate potential risks. The company's extensive client base across various sectors highlights the trust and confidence placed in ITGS's capabilities.

Role Description

This is a full-time on-site role for a Customer Support Officer located in Karāchi. The Customer Support Officer will be responsible for assisting customers with their inquiries, ensuring customer satisfaction, providing technical support, and handling customer service tasks. The role requires maintaining excellent customer relationships and ensuring timely resolution of customer issues.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Analytical Skills
  • Technical Support skills
  • Excellent communication and interpersonal skills
  • Problem-solving abilities
  • Experience in the risk mitigation industry is a plus
  • Bachelor's degree in a related field


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