Customer Service Representative
1 day ago
Company Description
Supportics, operating under the trading name Support Geeks, specializes in providing exceptional client support designed to address issues promptly and ensure a seamless customer experience. With a focus on proactive solutions, Supportics is dedicated to offering comprehensive assistance. The team prioritizes customer satisfaction by delivering round-the-clock support to meet the diverse needs of its clients.
Role Description
We are seeking a full-time Customer Service Representative to join our on-site team in the Lahore District. In this role, you will be responsible for assisting customers, resolving inquiries, addressing complaints, and ensuring a high-quality customer experience. Your day-to-day tasks will include providing timely and professional support across various channels and managing customer interactions to enhance satisfaction.
Qualifications
- Strong skills in Customer Service, Customer Support, and Customer Satisfaction
- Ability to enhance Customer Experience and maintain high Customer Satisfaction standards
- Excellent verbal and written communication skills
- Proficiency in handling customer inquiries and resolving issues effectively
- Experience in working collaboratively in a team-oriented environment
- Ability to demonstrate empathy and problem-solving skills while engaging with customers
- Prior experience in a similar role is an advantage
- High school diploma or equivalent educational qualification
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