Customer Service Sales Representative(Medicare )

7 days ago

Lahore, Punjab, Pakistan Novexa Solution Full time 300,000 - 600,000 per year

Job Description: Customer Service & Sales Representative (Medicare Wound Service)

Company: Novexa Solutions

Location: On-site, Johar Town, Lahore

Shift: Night Shift (7:00 PM to 4:00 AM)

Experience: Minimum 6 months in cold calling/customer service/sales

 Role Overview:

Join Novexa Solutions as a Customer Service & Sales Representative and become a key player in our dynamic Medicare Wound Service team We are seeking a motivated and resilient individual with excellent communication skills to connect with potential clients in the USA, explain our vital services, and drive sales. This is a fantastic opportunity to build a career in international healthcare sales with a growing company.

 Key Responsibilities:

  • Make outbound cold calls to potential customers in the USA to introduce our Medicare Wound Services.
  • Clearly and confidently explain service benefits, features, and eligibility requirements.
  • Identify customer needs, handle objections, and guide them through the initial sales process.
  • Achieve and exceed daily and monthly sales targets and KPIs.
  • Maintain accurate records of customer interactions in the CRM system.
  • Provide exceptional customer service to build trust and rapport.
  • Stay updated on product knowledge and Medicare service guidelines.

 Requirements:

  • Minimum 6 months of proven experience in cold calling, telemarketing, customer service, or sales.
  • Excellent English verbal communication skills with a clear and confident phone voice.
  • Strong persuasion and negotiation skills with a results-driven attitude.
  • Ability to handle rejection positively and maintain high motivation.
  • Comfortable working the night shift (7:00 PM to 4:00 AM) to align with USA business hours.
  • Basic computer proficiency for data entry and CRM use.
  • Patient and empathetic demeanor suitable for healthcare-related services.

 We Offer:

  • Attractive base salary + lucrative performance-based commission structure.
  • Comprehensive paid training on products, sales techniques, and Medicare guidelines.
  • Vibrant and supportive on-site work environment in Johar Town, Lahore.
  • Opportunities for career growth and advancement.

 How to Apply:

Ready to take on this challenge? Send your resume to  or WhatsApp your CV to with the subject line:

"Application - Customer Service & Sales Representative".

We look forward to having you on our team

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