Clinical Manager
2 weeks ago
Location: Wapda Town Lahore, Pakistan
Shift: Night Shift
(Clinical Manager – US Outpatient)
Mission: Own day-to-day clinical quality, compliance, and care-plan execution for US clinics from our Lahore hub. Lead VMAs/Nurses/Coordinators; standardize triage, documentation, and care-gap closure (CCM/BHI/RPM/CHI, 99483, immunizations, screenings). Partner with US providers to lift outcomes and revenue quality.
Key Responsibilities
• Clinical Ops & Quality
• Build and enforce triage protocols (urgent vs. routine; neurology red flags).
• Daily chart audits for documentation, ICD-10 specificity, medical necessity.
• Own MIPS/HEDIS/Star measure workflows; weekly gap-closure lists to providers.
• Standardize care plans (CCM/BHI/RPM/99483); ensure time logs & attestations.
• Oversee prior-auth clinical packets (evidence, indications, peer-to-peer prep).
• Team Leadership
• Manage 5–15 VMAs/Nurses/Coordinators; coach on scripting, documentation.
• Create SOPs + checklists; run daily huddles; QA 10 charts/person/week.
• Patient Flow & Safety
• Build pre-visit planning and post-visit follow-up (labs, imaging, referrals).
• Monitor no-show reduction tactics; escalate risk/significant findings promptly.
• Provider & Compliance
• Weekly provider sync; monthly quality review; HIPAA awareness & audit trails.
Must-Haves
• 5+ yrs in clinical leadership for US outpatient (Neurology/IM/FM preferred).
• Strong command of MIPS/HEDIS, care-management codes (CCM/BHI/RPM/99483).
• Proven chart-audit skill; can coach providers and VMAs on documentation quality.
• Clear written/spoken English; comfortable with US overlap (4–6 hrs).
Nice-to-Haves
• PharmD/MBBS/BSN background; BrainCheck/cognitive testing exposure; Epic/eClinicalWorks/athena/talkEHR.
Location & Shift: Lahore (on-site or hybrid), US overlap daily.
Comp: Market salary + KPI bonus tied to quality & throughput.
Compensation & Benefits:
- Workdays:
Monday – Friday - Work Hours:
5:00 PM – 2:00 AM PKT (Night Shift)
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