Clinical Manager

2 weeks ago


Lahore, Punjab, Pakistan CareSync Health Full time

Location: Wapda Town Lahore, Pakistan

Shift: Night Shift

(Clinical Manager – US Outpatient)

Mission: Own day-to-day clinical quality, compliance, and care-plan execution for US clinics from our Lahore hub. Lead VMAs/Nurses/Coordinators; standardize triage, documentation, and care-gap closure (CCM/BHI/RPM/CHI, 99483, immunizations, screenings). Partner with US providers to lift outcomes and revenue quality.

Key Responsibilities


• Clinical Ops & Quality


• Build and enforce triage protocols (urgent vs. routine; neurology red flags).


• Daily chart audits for documentation, ICD-10 specificity, medical necessity.


• Own MIPS/HEDIS/Star measure workflows; weekly gap-closure lists to providers.


• Standardize care plans (CCM/BHI/RPM/99483); ensure time logs & attestations.


• Oversee prior-auth clinical packets (evidence, indications, peer-to-peer prep).


• Team Leadership


• Manage 5–15 VMAs/Nurses/Coordinators; coach on scripting, documentation.


• Create SOPs + checklists; run daily huddles; QA 10 charts/person/week.


• Patient Flow & Safety


• Build pre-visit planning and post-visit follow-up (labs, imaging, referrals).


• Monitor no-show reduction tactics; escalate risk/significant findings promptly.


• Provider & Compliance


• Weekly provider sync; monthly quality review; HIPAA awareness & audit trails.

Must-Haves


• 5+ yrs in clinical leadership for US outpatient (Neurology/IM/FM preferred).


• Strong command of MIPS/HEDIS, care-management codes (CCM/BHI/RPM/99483).


• Proven chart-audit skill; can coach providers and VMAs on documentation quality.


• Clear written/spoken English; comfortable with US overlap (4–6 hrs).

Nice-to-Haves


• PharmD/MBBS/BSN background; BrainCheck/cognitive testing exposure; Epic/eClinicalWorks/athena/talkEHR.

Location & Shift: Lahore (on-site or hybrid), US overlap daily.

Comp: Market salary + KPI bonus tied to quality & throughput.

Compensation & Benefits:

  • Workdays:
    Monday – Friday
  • Work Hours:
    5:00 PM – 2:00 AM PKT (Night Shift)


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