Service Advisor

2 weeks ago

Rawalpindi, Punjab, Pakistan Toyota Rawal Motors Full time 104,000 - 130,878 per year

Company Description

Toyota Rawal Motors (Pvt) Ltd is a licensed 3S dealership of Indus Motor Company, Pakistan, established in 1993 in Rawalpindi. It is one of the oldest Toyota dealerships in the country, known for providing high-quality sales and after-sales service. With a modernized workshop and specialized staff, Toyota Rawal Motors has built a reputation for honesty and reliability. The company serves a diverse range of customers, including individuals, government and semi-government organizations, defense institutions, and various private and corporate sector companies.

Role Description

This is a full-time on-site role for a Service Advisor located in Rawalpindi. The Service Advisor will be responsible for managing customer inquiries, scheduling service appointments, and coordinating with the workshop team to ensure timely and efficient service delivery. Additionally, the role involves providing accurate cost estimates, explaining repair procedures to customers, and ensuring high levels of customer satisfaction throughout the service process.

Qualifications

  • Customer Service and Communication skills
  • Scheduling and Coordination skills
  • Knowledge of automotive repair and maintenance procedures
  • Problem-solving and Decision-making skills
  • Ability to work independently and as part of a team
  • Experience in the automotive industry is a plus
  • Bachelor's degree in Business Administration, Automotive Technology, or a related field

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