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Information Technology Manager

2 weeks ago

Karachi, Sindh, Pakistan Codup Full time $90,000 - $120,000 per year

Key Responsibilities:

  • Manage and support internal IT systems, networks, endpoints, and user access across all teams.
  • Lead IT support function and ensure SLAs for incident response and resolution.
  • Maintain asset inventory, license management, and software provisioning.
  • Oversee CI/CD pipelines, infrastructure-as-code, and cloud environments (e.g., AWS, Azure).
  • Manage deployment, monitoring, and alerting frameworks to ensure platform reliability.
  • Ensure high availability and performance of staging and production environments.
  • Drive automation across development, testing, and operations.
  • Implement and enforce information security practices across the org (SSO, MFA, encryption, etc.).
  • Coordinate audits, vulnerability scans, and business continuity planning.
  • Monitor compliance with ISO27001
  • Define and drive the IT and DevOps roadmap aligned with company goals.
  • Mentor and grow a high-performing IT/DevOps team.
  • Collaborate with engineering, product, and operations teams for delivery and uptime.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in IT or DevOps roles, with 2+ years in a leadership capacity.
  • Proficiency in Linux/Windows administration, scripting (e.g., Bash, Python), and networking.
  • Experience with cloud platforms (AWS, Azure, GCP), Docker, Kubernetes, and Terraform.
  • Strong knowledge of CI/CD (e.g., GitHub Actions, Jenkins), monitoring tools (e.g., Prometheus, Grafana), and configuration management (e.g., Ansible, Chef).
  • Familiarity with security best practices and enterprise IT policies.
  • Exposure to compliance frameworks such as SOC2, ISO 27001, or HIPAA.

Nice to Have:

  • Certifications: AWS Certified DevOps Engineer, Microsoft Certified: Azure Administrator, ITIL, etc.
  • Experience in scaling infrastructure for SaaS or high-growth startups.