Admin Officer

2 weeks ago

Lahore, Punjab, Pakistan PalmPay Full time 900,000 - 1,200,000 per year

About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over
40 million users
, we're building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in
Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan
, PalmPay has been recognised by
CNBC
as one of the
Top 300 Global Fintech Companies
and ranked
#2 overall
and
#1 in financial services
on the
Financial Times' Africa's Fastest Growing Companies 2025
list.

Position Overview
We are seeking a proactive and detail-oriented
Admin Officer
to manage day-to-day administrative operations in our Lahore office. The role will ensure smooth business operations through vendor management, facilities maintenance, procurement, and office coordination.

Key Responsibilities
Office & Facility Management

  • Oversee daily office operations including maintenance, cleanliness, and security services
  • Supervise cleaners, security personnel, and support staff to ensure smooth service delivery
  • Manage office supplies inventory, monitor usage, and place timely orders
  • Coordinate the maintenance and repair of office equipment and facilities

Vendor & Procurement Management

  • Liaise with vendors for facility management services, including cleaning, catering, and security
  • Negotiate contracts and ensure timely procurement of office supplies and equipment
  • Monitor vendor performance and ensure cost-effective service delivery

Administrative Support

  • Organize and schedule meetings, events, and appointments
  • Assist in the preparation of regular administrative and operational reports
  • Maintain a structured filing system (physical and digital)
  • Handle requests, correspondence, and queries from senior management and staff
  • Provide general support to visitors and guests

Policy & Compliance

  • Ensure compliance with company policies, administrative guidelines, and operational procedures
  • Contribute to continuous improvement of administrative processes and efficiency

Employee Engagement & Events

  • Support planning of in-house or off-site activities, including team events, celebrations, and conferences
  • Assist HR and leadership in driving a positive work environment through smooth office management

Requirements

  • Proven experience as an Administrative Officer, Administrator, or similar role
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Strong organizational, multitasking, and time management skills
  • Problem-solving ability and attention to detail
  • Excellent interpersonal and communication skills

Qualifications

  • Bachelor's degree in Business Administration, Management, or related field (preferred)
  • 1–3 years of experience in office administration or related functions

Compensation & Benefits

  • Competitive salary
  • Festival bonuses and mobile/internet allowance
  • Career growth within a multinational fintech company

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