Ticketing Officer Travel Agency
4 days ago
Seven Zones Travel, based in Lahore, is a leading provider of international travel solutions with over 10 years of industry experience. We focus on delivering quality travel services that meet our clients' expectations. Join our dedicated team to enhance customer satisfaction in the Airlines/Aviation industry.
**Responsibilities:**
- Manage ticketing operations efficiently during evening shifts.
- Assist customers with travel inquiries and ticket reservations.
- Process ticket bookings, cancellations, and modifications.
- Ensure compliance with airline policies and procedures.
- Collaborate with other teams to resolve customer issues promptly.
- Maintain accurate records of transactions and customer interactions.
**Required Skills:**
- Minimum 3 years experience in ticketing within the Airlines/Aviation industry.
- Proficient in ticketing systems and reservation software.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to work during evening hours and handle high-pressure environments.
**Educational Qualification:**
Bachelor's degree in Travel and Tourism or related field is preferred.
Job Type: Full-time
Pay: Rs50, Rs70,000.00 per month
Work Location: In person
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