Senior Specialist, Growth

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles' SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Job Summary
The Senior Specialist will play a pivotal role in driving strategic initiatives and business planning for Circles.Life's Singapore Consumer business. This role requires strong analytical, financial, and strategic skills to support forecasting, scenario planning, and strategic reporting. The Senior Specialist will partner cross-functionally and provide insights that shape growth strategies, ensuring Circles remains at the forefront of innovation and competitiveness in Singapore.

Key Responsibilities

• Market Research: Conduct detailed research, using various secondary sources (industry reports, publicly available data, and third-party research), to analyse market trends, customer preferences, and perform market sizing and competitor landscape analysis to identify market opportunities

Strategic Planning
Assist in the formulation and execution of growth strategies, including supporting the setting of growth targets and identifying new market segments for growth opportunities
**Business Planning & Forecasting:

Support the budgeting process, the development of rolling forecasts, and assess and highlight risks associated with business growth**

• Scenario Planning: Support scenario planning exercises to evaluate the potential outcomes of strategic decisions and their impact on the organization
• Presentations: Prepare presentations and reports for cross-functional stakeholders, including blueprint development and case studies to support Circles in partner market expansion efforts.
• Ad-hoc Projects:

Qualifications
Participate in other strategic initiatives and projects as required.

• Education: Bachelor's/master's degree in Business Administration, Finance, Economics, STEM or related fields.

Experience

• 2-3 years of experience in management consulting (MBB or Big 4 strategy consulting) or investment banking.
• Prior experience with telecommunications or technology industry coverage is a plus.

Skills & Competencies

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in financial modelling, forecasting, and business case development.
• Proficient with Excel and PowerPoint.
• Excellent written and verbal communication skills for preparing strategic reports and presentations.
• Ability to work independently and as part of a cross-functional team.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• High attention to detail and accuracy in analytical work.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

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