Self Verifier

2 weeks ago

Rawalpindi Satellite Town, Pakistan AKY Services Pvt. Ltd Full time 60,000 - 200,000 per year

Leads Expert BPO

Position: Self Verifier (Medicare / ACA) – Night Shift

Salary: Starting from PKR 45,000/-

About the Role

Are you confident, detail-oriented, and passionate about communication? At Leads Expert BPO, we're hiring Self Verifiers for our Medicare / ACA campaign. In this role, you'll be responsible for verifying customer details, ensuring compliance with healthcare guidelines, and delivering a professional and seamless experience on every call. If you have the skills to balance accuracy with excellent customer service, this is your chance to excel in the growing healthcare support industry.

Key Responsibilities

  • Conduct outbound calls to verify Medicare / ACA customer information.
  • Follow compliance protocols and maintain script accuracy.
  • Listen carefully and respond to inquiries with professionalism.
  • Record and update all customer details in the system with precision.
  • Identify opportunities for upselling or cross-selling when appropriate.
  • Ensure every interaction reflects confidence, empathy, and integrity.

Qualifications

  • Minimum 1 year of call center experience (Medicare / ACA preferred).
  • Education: High School Diploma (or equivalent).
  • Age: 18 years or older.
  • Strong English communication skills (verbal & written).
  • Excellent listening, problem-solving, and rapport-building abilities.
  • Ability to work with accuracy, compliance, and attention to detail.
  • Basic computer literacy and data entry proficiency.

What We Offer

  • Competitive base salary starting at PKR 45,000/- plus incentives.
  • Paid training tailored to Medicare / ACA campaigns.
  • Fast-track career growth and promotion opportunities.
  • A dynamic, supportive, and compliance-driven work culture.

How to Apply

HR Contact:

Office: Leads Expert BPO, 2nd Floor, Nadra Building, Rehmanabad, Murree Road, Rawalpindi

Walk-in Interviews: Monday to Friday (8 PM – 11 PM)

At Leads Expert BPO, we don't just hire — we develop careers. Join our team and play your part in delivering excellence to the healthcare sector

Job Type: Full-time

Pay: Rs60, Rs200,000.00 per month

Experience:

  • Call center: 1 year (Preferred)

Location:

  • Rawalpindi Satellite Town (Preferred)

Work Location: In person

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